Business Studies MCQs for Class 12 with Answers Chapter 8 Controlling

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Q.1 Which one of the following is not a feature of controlling?

(a) Continuous process
(b) Action-oriented
(c) Keeping employees busy
(d) Pervasive function

(c) Keeping employees busy


Q.2 Which one of the following is not an importance of controlling?

(a) Better coordination
(b) Better use of resources
(c) Better planning
(d) Better grievance handling

(d) Better grievance handling


Q.3 Which one of the following is a step of controlling?

(a) Assessing personnel required
(b) Taking corrective action
(c) Assessing environment
(d) Taking disciplinary action

(b) Taking corrective action


Q.4 _ is the process of ensuring that actual results are in accordance with planned results.

(a) Controlling
(b) Coordinating
(c) Planning
(d) Directing

(a) Controlling


Q.5 _ is the focus point for a manager while controlling, as controlling at every step is not possible

(a) Controlling
(b) Coordinating
(c) Critical point control
(d) Both (a) and (b)

(c) Critical point control


Q.6 Which of the following is not an importance of controlling function?

(a) It ensures order and discipline.
(b) It restricts co-ordination in action.
(c) It helps in judging accuracy of standards.
(d) It improves employee motivation.

(b) It restricts co-ordination in action.


Q.7 Which of the following statements does not highlight the relationship between planning and controlling?

(a) Planning and controlling are separable twins of management.
(b) Planning without controlling is meaningless, controlling without planning is blind.
(c) Planning is prescriptive, controlling is evaluative.
(d) Planning and controlling are interrelated and interdependent.

(a) Planning and controlling are separable twins of management.


Q.8 Om Prakash has set up a small business unit for the manufacturing of detergent. In order to market the detergent in the local residential areas, he has appointed a team of ten salesmen. Each salesman is expected to sell at least 200 units of the detergent within a week’s time. Identify the point of importance of controlling being highlighted in the above case.

(a) Controlling helps in judging accuracy of standards.
(b) It ensures efficient use of resources.
(c) It helps in improving employee motivation.
(d) It facilitates co-ordination in action.

(c) It helps in improving employee motivation.


Q.9 It is the process of ensuring that events confirm to plans.

(a) Planning
(b) Controlling
(c) Organising
(d) Directing

(b) Controlling


Q.10 The controlling function is performed by

(a) Top level management
(b) Lower level management
(c) Middle level management
(d) All of the above

(d) All of the above


Q.11 Controlling function brings the management cycle back to the

(a) Organising function
(b) Directing function
(c) Planning function
(d) None of the above

(c) Planning function


Q.12 Deviations are said to be positive in nature when

(a) Planned performance is more than the actual performance
(b) Actual performance is more than the planned performance
(c) Both planned and actual performances are same
(d) None of the above

(b) Actual performance is more than the planned performance


Q.13 Which of the following statements is true with respect to controlling function?

(a) It is a forward looking function.
(b) Is a backward looking function.
(c) Both (a) and (b)
(d) None of the above

(b) Actual performance is more than the planned performance


Q.14 Reducing the workers, absenteeism in a factory by 20% is an example of

(a) Quantitative standard
(b) Qualitative standard
(c) Deviation
(d) None of the above

(a) Quantitative standard


Q.15 The need for the controlling function is felt in

(a) Business organisations
(b) Political organisations
(c) Social organisations
(d) All of the above

(d) All of the above


Q.16 When the deviations between the actual performance and the planned performance are within the limits

(a) A limited corrective action is required
(b) No corrective action is required
(c) A major corrective action is required
(d) None of the above

(b) No corrective action is required


Q.17 The comparison of actual performance with the planned performance becomes easier if the standards are set in

(a) Qualitative terms
(b) Quantitative terms
(c) Either of the above
(d) None of the above

(b) Quantitative terms


Q.18 Deviations are said to be positive in nature when

(a) Planned performance is more than the actual performance
(b) Actual performance is more than the planned performance
(c) Both planned and actual performances are same
(d) None of the above

(b) Actual performance is more than the planned performance


Q.19 The controlling function is performed by

(a) Top level management
(b) Lower level management
(c) Middle level management
(d) All of the above

(d) All of the above


Q.20 In an artificial plants manufacturing unit, the standard output set for a worker is 50 units per day. Dinesh produces 48 units in one day. In the given case, the value of deviation is

(a) -2
(b) + 2
(c) 98
(d) None of the above

(a) -2


Q.21 Identify the correct sequence of the steps involved in the controlling process.

(a) Measurement of actual performance, Taking corrective action, Setting performance standards, Comparison of actual performance with standards, Analysing deviations
(b) Comparison of actual performance with standards, Setting performance standards. Measurement of actual performance, Analysing deviations, Taking corrective action
(c) Setting performance standards, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Taking corrective action
(d) Taking corrective action, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Setting performance standards

(c) Setting performance standards, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Taking corrective action


Class 12 Business Studies MCQ Chapter Wise

Chapter 1: Nature and Significance of Management
Chapter 2: Principles of Management
Chapter 3: Business Environment
Chapter 4: Planning
Chapter 5: Organising
Chapter 6: Staffing
Chapter 7: Directing
Chapter 8: Controlling
Chapter 9: Financial Management
Chapter 10: Financial Markets
Chapter 11: Marketing Management
Chapter 12: Consumer Protection
Chapter 13: Entrepreneurship Development

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