Business Studies MCQs for Class 12 with Answers Chapter 7 Directing

Are you guys looking for NCERT MCQ Questions for Class 12 Business Studies with Answers PDF Free Download? You came to the right page. This may assist you to understand and check your knowledge about the chapters. Students also can take a free test of the Multiple Choice Questions of Class 12 Business Studies. Each question has four options followed by the right answer. These MCQ Questions are selected supported by the newest exam pattern as announced by CBSE.


Q.1 Which one of the following is an element of directing?

(a) Delegating authority
(b) Designing organisation structure
(c) Communication
(d) Designing control system

(c) Communication


Q.2 Motivation is not

(a) a complex process.
(b) related to satisfaction
(c) an easy process.
(d) a goal-directed behaviour

(c) an easy process.


Q.3 Need hierarchy theory of motivation has been given by

(a) Maslow.
(b) Fayol.
(c) Taylor.
(d) Koontz.

(a) Maslow.


Q.4 Which one of the following is not a financial incentive?

(a) Bonus
(b) Provident Fund
(c) Co-partnership
(d) Challenging job

(d) Challenging job


Q.5 Which one of the following is a non-financial incentive?

(a) Recognition
(b) Perquisite
(c) Retirement benefit
(d) Stock option

(a) Recognition


Q.6 Leadership is based on a superior’s

(a) authority.
(b) responsibility
(c) accountability.
(d) pesuasive Communication

(a) Recognition


Q.7 Encoding is related to

(a) converting message into symbols.
(b) converting symbols into machine
(c) transmitting message.
(d) receiving symbols

(a) converting message into symbols.


Q.8 Grapevine is a form of

(a) formal communication.
(b) channel of communication
(c) informal communication.
(d) barrier to communication

(c) informal communication.


Q.9 Which one of the following is a semantic barrier?

(a) Organisational policy
(b) Lack of attention
(c) Technical jargon
(d) Status

(c) Technical jargon


Q.10 _ is the process of stimulating people to engage in goal-directed behaviour.

(a) Communication
(b) Motivation
(c) Directing
(d) None of these

(b) Motivation


Q.11 It is very difficult to detect the source of such communication.

(a) Upward communication
(b) Vertical communication
(c) Lateral communication
(d) Informal communication

(d) Informal communication


Q.12 Which of the following is not a type of semantic barriers?

(a) Badly expressed message
(b) Unclarified assumptions
(c) Technical jargon
(d) Premature evaluation

(d) Premature evaluation


Q.13 Which of the following is not a type of psychological barriers?

(a) Premature evaluation
(b) Lack of attention
(c) Fear of challenge to authority
(d) Distrust

(c) Fear of challenge to authority


Q.14 Which of the following is not a type of personal barrier?

(a) Fear of challenge to authority .
(b) Unwillingness to communicate
(c) Loss by transmission and poor retention
(d) Lack of proper incentive

(c) Loss by transmission and poor retention


Q.15 It refers to the process of instructing, guiding, counselling, motivating and leading j people in the organisation to achieve their objectives.

(a) Planning
(b) Organising
(c) Staffing
(d) Directing

(d) Directing


Q.16 Which of the following is not an element of directing?

(a) Supervision
(b) Communication
(c) Leadership
(d) Inspection

(d) Inspection


Q.17 The channel of communication which is transmitted through informal channels is called _

(a) Horizontal communication
(b) Formal communication
(c) Grapevine
(d) Gang plank

(c) Grapevine


Q.18 _ aims at instructing, guiding, motivating people to achieve the desired results.

(a) Communication
(b) Directing
(c) Motivating
(d) Organising

(b) Directing


Q.19 _ is the process of converting a message into symbols.

(a) Encoding
(b) Decoding
(c) Coding
(d) Both (b) and (c)

(a) Encoding


Q.20 Directing flows in _ direction.

(a) Upward
(b) Downward
(c) Diagonal
(d) Both (a) and (c)

(b) Downward


Q.21 Identify the style of leadership in which the superior uses file forces from within the groups in order to establish control.

(a) Autocratic leadership
(b) Democratic leadership
(c) Laissez-faire leadership
(d) Authoritarian leadership

(b) Democratic leadership


Class 12 Business Studies MCQ Chapter Wise

Chapter 1: Nature and Significance of Management
Chapter 2: Principles of Management
Chapter 3: Business Environment
Chapter 4: Planning
Chapter 5: Organising
Chapter 6: Staffing
Chapter 7: Directing
Chapter 8: Controlling
Chapter 9: Financial Management
Chapter 10: Financial Markets
Chapter 11: Marketing Management
Chapter 12: Consumer Protection
Chapter 13: Entrepreneurship Development

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